Delete your account
Dutched · account deletion
You can delete your Dutched account yourself, in the app, in under a minute. If you no longer have the app, email us and we do it for you.
In the app
Open Dutched, go to Account, tap Delete account and confirm. It takes effect immediately and signs you out everywhere.
Without the app
Email support@getdutched.com with the subject "Delete my account" and the name you used in Dutched. So that nobody can delete an account that is not theirs, we confirm the request by replying to the contact email on the account before deleting anything; write from that address if you can, or expect our reply there. We tell you when it is done, usually within a few days. If you also want the contact email itself removed, say so in the same message.
What is removed, what stays
Deletion permanently removes your sign-in (Apple or Google), ends every session and removes your devices from notifications. Nobody can sign in as you again, and the same Apple ID or Google account can start fresh. We keep our records: the ended sessions, the usage signals described in the privacy policy, the contact email you shared unless you removed it first or asked us to, and payment usernames you added stay visible to the groups you were in. Because groups are shared ledgers, what you were part of stays with your groups under your name: the expenses, the comments you wrote, and, in any group where you still owed or were owed, your balance, which your groupmates can settle or write off as they would with any member who is no longer on the app. Removing those would corrupt other people's balances and conversations. Security logs are kept for their protective purpose.
Questions first? support@getdutched.com.